Privacy Policy

Last Updated: 27/06/2024

Introduction

HEC Hospitality Pvt Ltd (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://hechospitality.com, use our services, or interact with us.

1. Information We Collect

We may collect and process the following types of information about you:

a. Personal Information:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Company name
  • Job title
  • Any other information you provide us through forms or correspondence

b. Usage Data:

  • IP address
  • Browser type and version
  • Pages you visit on our website
  • Time and date of your visit
  • Time spent on those pages

c. Cookies and Tracking Technologies:

  • Cookies (small files stored on your device)
  • Web beacons
  • Pixel tags
  • Other tracking technologies

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our services
  • To communicate with you, including responding to inquiries and providing customer support
  • To send you updates, promotional materials, and other information related to our services, provided you have given your consent
  • To improve our website, services, and customer experience
  • To comply with legal obligations and protect our rights

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our business, conducting our affairs, or serving our clients, provided they agree to keep your information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe